TekDefender setup

This page gives you the TekDefender support installer for your Windows computer. You will have been given a short code by TekDefender during your call. Type it below.

Codes work once and expire within a day. If yours does not work, ask TekDefender for a fresh one.

What happens next

  1. Your browser downloads a single file called TekDefender-Setup-<version>.msi. Save it, then double-click it. Nothing to unzip.
  2. A TekDefender window explains what will be installed. Tick I understand and agree and click Install.
  3. Windows will ask "Do you want to allow this app to make changes to your device?" The publisher line reads Kenneth Wilson (TekDefender's signing certificate). Choose Yes.
  4. Click Finish. The remote-support part sets itself up in the background over the next minute or two. Your computer does not restart.

If your browser says the file "isn't commonly downloaded", choose Keep. If Windows shows a blue "Windows protected your PC" screen instead, click More info and check the publisher says Kenneth Wilson before choosing Run anyway. If it says anything else, stop and call TekDefender.

TekDefender · remote support you asked for